Apr 23, 2021

Customer Service and Administration Officer

£18,525 yearly
  • YMCA Exeter
  • Exeter, UK
Full time Administration Charity Customer Service Faith Based Human Resources

Job Description

Customer Service and Administration Officer - £18,525 per annum, Full Time (37.5 Hours per week), 33 days annual leave & health plan. 

We are looking for a Customer Service and Administration Officer to work alongside the Customer Service Coordinator in being the initial first point of contact for enquiries to YMCA Exeter from service users, stakeholders and partner organisations, and to provide administrative support to the Customer Service Coordinator and the Core Services Team to maximise their effectiveness.

As a Christian organisation, we are inspired and motivated by our faith in Jesus Christ and the hope and love he has given us. The successful candidate will be a committed Christian, able to fully support and promote the ethos of YMCA Exeter and actively take part in the spiritual mission of our work.

In this role, duties can involve; data entry, Record keeping, assisting with the maintaining of Rent accounts, Social Media and assisting people in accessing our wide range of services. This role is pivotal in ensuring our service users, stakeholders and partners receive the best possible first impression of the charity and operates during normal office working hours. We provide training and support to help you develop your expertise and this role is subject to an enhanced DBS Check.

If you would like to more about this role, we welcome you to contact us by emailing office@ymcaexeter.org.uk or call us on 01392 410530. For further information and an application pack, please feel free to visit our website at Jobs - YMCA Exeter

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