1 jobs found in broxbourne

Resolution Lead Currently based in Turnford Full-time / part-time Salary: £37,345 - £41,495 per annum Are you a natural people person who enjoys hunting down information and solving a problem? Things can’t go well all the time. But how you put it right and learn – that’s key. So, the work our Resolution Leads do is a priority for us. In this role, you’ll get to work with customers one-on-one as well as with colleagues from across the business. When you’re working on complaint cases, you’ll have the authority to investigate, make decisions and get things sorted to make a difference for our customers. You’ll also have exposure to senior people as well as important corporate and regulatory projects, equipping you with knowledge and skills for your future career progression. We’re looking for someone with… - Experience working in a customer-facing role - Knowledge of best practice in dispute resolution - Good at spotting trends and interpreting data/feedback You’ll have great...