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7 jobs found in dudley

CV-Library
10 Feb, 2026  
Head of Community Services
£38,000 - £45,000 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Head of Community Services Permanent Contract: 37 hrs p/w (min 28 hrs) - £38,000 - £45,000 p/a FTE This is a newly created role as part of our plans to grow and expand our community based services. Alongside our established contracted information, advice and guidance (IAG) services (including casework) with statutory funders, we are increasingly delivering community based IAG and health and wellbeing services to reach people...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
10 Feb, 2026  
Service Delivery Manager
£32,500 - £35,000 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Service Delivery Manager Permanent Contract: 37 hrs p/w (min 30 hrs) - £32,500 - £35,000 p/a FTE A key operational leadership role responsible for managing front line, client facing teams and ensuring high quality service delivery across our advice and non-advice contracts with multiple funders. You’ll manage performance, support staff development and make sure services meet contract and organisational standards. As part of...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
10 Feb, 2026  
Employment Law Caseworker
£28,000 - £31,000 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Employment Law Caseworker Permanent Contract: 37 hrs p/w (min 24 hrs) £28,000-£31,000 p/a FTE This role provides comprehensive, confidential employment law advice and support to clients. You will provide ongoing casework, helping clients resolve employment issues through tailored advice and support on matters such as grievances, conduct and discipline, long-term sickness, appeals, settlement agreements, and employment...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
10 Feb, 2026  
Debt Caseworker
£28,000 - £31,000 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Debt Caseworker Permanent Contract: 37hrs p/w (min 22.5 hrs) - £28,000-£31,000 p/a FTE – This role is intended for an experienced debt adviser who is able to manage a debt caseload and work with a high degree of autonomy, acting as adviser, advocate and representative for clients. You will be responsible for achieving agreed targets and outcomes, while ensuring all work complies with Citizens Advice Quality Standards, the Money...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
10 Feb, 2026  
Welfare Benefits Caseworker
£28,000 - £31,000 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Welfare Benefits Caseworker Permanent Contract: 37hrs p/w (min 24 hrs) - £28,000-£31,000 p/a FTE To deliver a high-quality, confidential welfare benefits advice and casework service to clients in line with contractual requirements and organisational standards. You will be an experienced welfare benefits adviser who is able to work with a high degree of autonomy and manage an ongoing benefits caseload. About You * Experience...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
10 Feb, 2026  
Contact Centre Assessor
£25,948 - £26,500 yearly
At Citizens Advice Dudley & Wolverhampton, we provide high quality information, advice and guidance to people facing a wide range of challenges. We also work to influence change, tackling the underlying causes of the problems our clients experience. Due to continued growth and the development of new ways of working, we are expanding our teams across the Dudley Borough and the City of Wolverhampton. We are looking for people who are committed, compassionate and motivated to deliver excellent services that make a real difference to our local communities. Contact Centre Assessor Permanent and 1 Year Fixed Term Contracts -18 hrs p/w, fixed on Monday, Tuesday, and Thursday £25,948.95 -£26,500 p/a FTE To provide an effective and efficient assessment of clients’ advice and support needs via telephone, email, and web chat through our Contact Centre. You will complete an initial assessment, record information accurately, and use our advice framework to agree the appropriate next...
CV-Library DY1, Dudley, West Midlands (County) Permanent
CV-Library
08 Feb, 2026  
Domestic Abuse Practitioner - Dudley
£25,282 - £30,304 yearly
Your new company You'll be joining a respected, specialist support service, dedicated to providing trauma informed, holistic support to individuals and families affected by domestic abuse.The service works in close partnership with local authority Family Safeguarding Teams, as well as mental health, probation, and children's services professionals, ensuring a coordinated, evidence based approach to improving safety and wellbeing for victims and their families. This organisation prides itself on its values: listening, supporting and caring, and placing survivors at the heart of everything they do. Your new role As a Domestic Abuse Practitioner, you will play a key role within a multi‑disciplinary Family Safeguarding Team, supporting parents and carers whose children are open to safeguarding interventions.You will: Hold and manage a caseload, completing risk assessments, safety plans and support plans. Provide trauma informed emotional and practical support to victims of domestic...
CV-Library Dudley, West Midlands Permanent
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