1 jobs found in reading

Reporting to: General Manager Hours: 30 per week, 8am – 4pm or 1:30pm – 9:30pm, on a rota including some weekend shifts per month About the Role: YMCA Reading is seeking a proactive, organised, administrator to join our dedicated Support and Housing Team. In this key role, you’ll be the first point of contact for residents, visitors, and professionals – helping ensure smooth operations and outstanding customer service across our organisation. What You’ll Be Doing: * Acting as a first point of contact via reception, email, phone, and in person – delivering excellent customer service * Provide vital administrative support to the Support and Housing Team, including tenancy sustainment tasks * Monitor room voids, support assessments, and move-on processes * Assist with rent tracking and issuing of reminder/warning letters using our in-house systems * Help maintain weekly tenancy sustainment reports * Carry out day-to-day filing and bookkeeping administration * Monitor and...