1 jobs found in sutton

CRM Project Analyst Location: Hybrid - 2-3 days per week in Cheam (Head Office) Salary: c. £45,000 per annum Contract: Fixed Term (3-6 months, potential to extend to 12 months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This is a key role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead...