Head of Customer Operations Salary £50,000 - £55,000 - dependent on experience Full time, permanent opportunity with agile working Our client is a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962. We have a fantastic opportunity for an experienced Head of Customer Operations. Ideal candidate must have an outstanding track record of senior management and social housing experience. Strategic Responsibilities: Provide strategic, corporate, operational, and professional business and commercial advice. Contribute to the identification, evaluation and delivery of business and growth opportunities in accordance with the business strategies and objectives. Assist the leadership team to ensure the company is a leading provider of housing, care and other core community-based services for both current and future customers. Ensure the company is positioned to anticipate and respond to the changing external environment...

Cedar is working with a well-established business based in Watford to recruit for a Transactional Finance Manager. You will be responsible for managing the AP & AR function. This opportunity will allow the successful candidate to take full ownership of developing the transactional finance team. Salary is paying between £45k to £50k. Duties of the Transactional Finance Manager Develop, organise and co-ordinate resources effectively ensuring control and offering the team appropriate training and development Managing the AP & AR staff - junior and senior level Maintaining strong day-to-day financial compliance & best practices, ensuring the accuracy of all accounting records Making sure there is accurate reporting of all transactional financial information across the business Management and administration of all company procurement cards Ensuring month end close is completed in line with agreed dates Building relationships with internal and external stakeholders The...

Independent Member – Service Quality Committee Telford £3,000 + Travel Expenses (45p per mile) This is a remunerated role, with an anticipated time commitment of approximately one day every two months Based in Telford and working predominantly in Staffordshire and Shropshire. We are a socially minded and ambitious organisation looking to grow our delivery of the very best housing and care services to our customers. We are looking for fresh new voices at our Service Quality Committee which will help us improve our organisation and the services we deliver to our communities Are you that new voice? Can you provide vision and insight and through your lived experience of our Housing or Care services add real value to our organisation? In recruiting to our committees, we seek to ensure that we are reflective of the communities we serve, and are therefore best equipped to deal with the opportunities and challenges we face. Experience of working with a Board or committee is an...

We are currently recruiting for a Welfare Rights Advisor to work on a fixed term contract for 12 months initially. This role offers a pay rate of £12.91 per hour. This is a contracted position funded by North Lincolnshire Council. This role is working 37 hours per week Monday to Friday, based in Scunthorpe. Overall Purpose of Job Deliver a free welfare advice and debt management service for families accessing North Lincolnshire Council’s Children’s Universal Prevention Team across the whole of North Lincolnshire, in order to support better outcomes for children Manage a caseload and carry out appointments with clients through assessment of their needs and support with claiming benefits, debt management and benefit checks Raise awareness of benefit entitlement and the service and deliver money advice to small groups Main Duties Assess the needs of the client and support with claiming benefits, debt management and benefit checks Make and carry out appointments to discuss...

Senior Web Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking to recruit a Senior Web Analyst who will work as part of the Digital team to increase our reach, engagement and conversion across digital channels through monitoring and analysis of user data. ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want. We are looking to recruit a Senior Web Analyst who will work as part of the Digital team to increase our reach, engagement and conversion across digital channels through monitoring and analysis of user data. The main areas of activity...

Data Analyst London Salary to £35k + benefits London - J11248 Working for a London based Think-Tank with a mission to create a global movement of people committed to creating the pathways from poverty to prosperity and the transformation of society, we require an astute data analyst to join our team that feels passionate about these global social and economic issues. You will have between 1-3 years commercial experience working on an analyst position and are likely to come from an economic or policy educational background. If this role is of interest, please reach out to Sophie Stott with a copy of your cv. Experience and Knowledge -A degree in a field involving quantitative analysis, Maths, Stats, Economics etc -1-3 years commercial experience as a data analyst essential -A proven background in producing and communicating high quality analysis in written and presentation form -Technical expertise using Python essential (online, academic or commercial experience considered)...

Tenancy Coach Salary: £12,343.50 - £15,086.50 (pro rata’d salary) Job Type: Part Time, 17.5 hours per week, Permanent Location: Greater Manchester - North Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to Tenancy Support Manager, the Tenancy Coach is responsible for providing guidance and assistance to customers who are most at risk of their tenancy failing, focussing on the customers strengths and encouraging them to build on these by identifying the skills and tools they need to successfully manage their tenancy and live independently now and in the future. This will be achieved through the provision of 1-1 sessions, telephone advice and guidance, creating a Wellbeing plan to identify the steps to be taken to achieve the stated outcomes and signposting to other agencies where more specialist support is required. About You: The successful...

Community Development Manager We are looking for a Community Development Manager to lead a thriving and inspiring community development department to reach people from West Yorkshire’s Gypsy and Traveller communities. Position: Community Development Manager Location: Leeds, office and home-based working Hours: 28 hours per week Salary: £30,451 - £33,782 pro rata Duration: Permanent, an initial 3-year contract with possible extension subject to further funding Benefits: 28 days plus 14 days Bank Holidays pro rata, Special Leave and Flexible Working Policies, Employee Assistance Scheme with Health Assured, Up to 5% match pension contributions, Free Parking, Bike Parking and 15-minute walk from city centre Closing Date: 6th May at 5pm Interview Date: 13th May The Role The communities’ department currently comprises of a communities’ co-ordinator, community outreach worker, community tutor, youth work co-ordinator and a youth work assistant. They run projects for adults and...

Working for our very professional and friendly client we are seeking an Accreditaiton Service Officer, this permanent role is full time: 36.25 hours per week Monday to Friday working within the Membership Team. The role is an immediate start Duties: To assist with all aspects of the work of the individual Accreditation Scheme to ensure members are supported through the process and compliance with internal standards are met. To assess the eligibility of Individual Accreditation applications for the Individual Accreditation Scheme against set criteria and prepare applications for the next stage of assessment. To provide in-depth information and support to members applying for Accreditation through the Individual Accreditation Scheme, including liaising with other departments and answering member queries to ensure they are guided through the various accreditation processes with a high level of customer care. To communicate results of assessments while ensuring recordings of data and...

37.5 hours per week (Term Time only) | National Minimum Wage | Permanent | Carters Green Nursery We are looking for an experienced and highly motivated Level 2 qualified practitioner to join our 110 place day nursery, YMCA Carters Green Nursery (West Bromwich), providing a warm and welcoming environment where families can feel valued and obtain positive help and support. Responsibilities for the role of a Nursery Practitioner include but aren’t limited to: * Contributing to promoting good practice and maintaining a high quality provision * Completing observations, planning, and prepare a variety of learning enriched activities for your key group using the Early Years Foundation Stage * Offering support and guidance to parents/carers enabling them to extend their own skills, and by boosting their confidence and self-esteem, ensure the emotional wellbeing of their child. You will be a qualified and efficient nursery practitioner, with a full and relevant childcare...

We are currently seeking a flexible individual with a commitment to customer service to join our team as Branch Support Unit Advisor, based at our National Cat Centre, Chelwood Gate. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £23,436.98 per annum plus excellent benefits. Although this role is currently working from home due to Covid restrictions, it is based at the National Cat Centre, Chelwood Gate, on the edge of Ashdown Forest. This is a remote location and public transport is limited. Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day. The Branch Support Unit (BSU) is part of the Operations Department and it provides support for branches, centres and the whole Operations team. Our day to day work includes; maintaining...

ARTS DEVELOPMENT OFFICER 22.5 hours per week An exciting opportunities have arisen at Qube-OCA to develop our expanding arts and creative programmes. You will bring demonstrable experience of success working in arts / creative organisations together with outstanding planning, implementation, communication and people skills. For full details of the posts (including responsibilities, person specification, application process and timetable) and a Qube application form (note CVs not accepted) please contact: Laurel Roberts, Oswestry Community Action. Tel: (phone number removed), email: or through our website at Subject: Qube Arts recruitment Application deadline 26th April 2021 Charity Number: (phone number removed). Inc Company. (phone number removed)

THE COMPANY: Brewster Partners Charity and Not for Profit are recruiting for a Finance Clerk for a non profit organisation based in Lincoln. This is a full time, permanent position. THE JOB: The focus of this role is to undertake a range of day-to-day transactional finance activities, including purchase ledger, raising orders, processing invoices (around 400 per month) and maintaining the supplier database. You will also review the nominal ledger and providing analysis as required, assist with the preparation of other financial reports, as well as dealing with queries and general office duties as required. This role will require you to use PS Financials as the main system for which training will be given on. THE PERSON: The ideal person would have previously held this position or similar. As well as this you will be adept with Excel, and be able to work at pace, whilst hitting deadlines. You will be comfortable in explaining financial information to other members of staff who...

Offering a friendly working environment and team, a competitive salary and a rewarding and varied position within a well-respected charity, we are looking for a compassionate Employment Lead with experience of working with people with learning disabilities to join our team. Assist Trust is a Norwich based progression day service for adults with learning disabilities in Norfolk. We encourage our members to gradually take on responsibilities and support them to learn about expectations in the real world. This is achieved through offering a wide range of groups, which help individuals to speak up, build confidence and develop friendships with others. Salary: £25,000 per annum. Role Responsibilities – Employment Lead: Helping to ensure that all members (service users) get opportunities in supported employment appropriate to their strengths, abilities and interests and in line with their agreed goals Working closely with members of the management team to develop a clear grasp of all...

Eden Brown is working with a fantastic charity in London who is looking for an experienced, creative and highly motivated Head of Marketing & Communications to join their senior management team. You will lead and develop the marketing and communications strategy at a pivotal time in the charity's history, building on their reputation as an innovative and high-quality service provider as we work to transform the lives of children and families facing social, emotional or mental health challenges and children and adults with learning disabilities or autism into the future. The Head of Marketing & Communications will be responsible for driving stakeholder engagement as well as supporting income generation on which their vital work depends. The right person will enjoy working as part of a team and be adept at juggling competing priorities. You'll feel comfortable dealing with a wide range of stakeholders, from the charity's service users, care staff and Trustees to...

Director of Community Development Projects / £60-65k / 12 Months Contract / Birmingham (circa 2 days per week in the office) / Charity Our client is an exceptional organisation that facilitates fantastic collaborative community projects. We are looking for a Director of Community Development Projects to join an enthusiastic and busy team and lead the organisation and delivery of multiple community based projects with external partners and funders. In order to be considered for this exceptionally rewarding role you must be able to demonstrate: extensive community development experience strong programme/project management skills (i.e. Prince2 ) team management (direct 5, indirect 20-30) and leadership experience (i.e. visionary, inspires, energises) complex financial management experience sound understanding of what interventions bind communities together strong business planning, budget management and risk managementIf you have experience in leading community development...

Administration Assistant / Trainee HR Administrator Manchester Salary: £18,000 per annum Hours: 35 hours Full Time Contract: 12 Month Fixed Term Contract Closing date for applications: Monday 22 April 2021 by 9am Interviews taking place: 19 May 2021 Our client are a theatre and performing arts venue on Manchester’s Oxford Road. They create and produce their own shows, host tours from some of the best theatre companies in the world and develop the next generation of artists, performers and community leaders. This is an exciting time for our client as they re-open our theatre in 2021 following major refurbishment. Do you enjoy being organised and have an interest in the creative sector? They are looking for an Admin Assistant to join their new expanding HR team. You will be working directly with the HR Manager and will be responsible for all administration for the HR function with a high volume of recruitment and project administration. You will be an experienced and strong...

Relief Support Worker ROLE: Relief Support Worker LOCATION: Newhaven Foyer HOURS: As and when required, various shift patterns over 24/7, 7 days a week. WHO ARE WE? saha is a nationwide charity and a leading provider of residential centres, foyers, supported accommodation and move-on housing for single and homeless people across the UK. We are on a transformation journey, striving to assist our residents and our staff alike, to help them in Transforming Lives. Our hard work has been rewarded as saha has been awarded a spot in the Times Best Companies Top 100 Not-For-Profit Organisation to Work For 2020. WHAT ARE WE LOOKING FOR? We are looking for relief support workers who can cover a variety of shifts including days, evenings, weekends and/ or waking night shifts at Newhaven Foyer on an as and when required basis. We are seeking individuals who can motivate young people to recognise and unlock their talents to enable them to achieve their full potential whilst maintaining...

Registered Manager – Resilience Team Salary: £47,778 to £52,120 per annum Location: Yate, South Gloucestershire How you'll make a difference The covid pandemic has demonstrated the vital importance of providing expert care in the community and our Resilience services have been at the forefront of our effort to support residents. In this responsible role, you will lead teams who are committed to delivering an excellent service over the coming months and to build resilience and drive best outcomes for residents as we emerge from the pandemic. This role has day-to-day responsibility for managing, leading, organising and reviewing a range of adult social care services within South Gloucestershire. You will be accountable for ensuring that the social care responsibilities of South Gloucestershire Council are implemented in accordance with the Care Act 2014 and the Care Quality Commission and you will be required to be the CQC registered manager. This post is a 12 month limited term...

Chair of the CHS Group Board (Soical Housing) Circa £8,000 p/a and expenses Cambridge, Cambridgeshire Closing Date: midday on 22 April 2021 Interviews: week commencing 3 May 2021 CHS is all about people; the 7,000 people living in our affordable homes, the 2,000 people who rely on our care, support and community investment services each year, and our 360 people who deliver our high-quality services. We are a charitable housing association and social investment agency, providing a wide range of housing, care and support services across Cambridgeshire. We are seeking a new Chair of the Board to lead the organisation in setting a new course for CHS over the next 5 years. We are excited about our future and are looking for someone who will care passionately about providing great quality services and affordable homes You must have prior experience of Chairing a Board of similar scale and complexity, strong people skills, substantial commercial understanding, excellent business, and...