3 remote jobs

Our giving team is the beating heart of our operations, serving the needs of 40,000 generous Christians to help them find and support the causes that they care about, to troubleshoot and solve payment issues, and to help them make full use of their giving accounts so that their giving is a joy and blessing each month. As a Giving Steward you will join a team who, every day, provide the highest levels of care and attention to those who choose to give with Stewardship. By helping our givers get the most from their giving account and setting up their gift preferences in a way that suits their needs, passion and calling, you will play a pivotal role in helping them express and grow their generosity, and be responsible for releasing over £55m this year to fund 4,500 churches, 6,000 charities and 2,500 Christian workers. Do you have great communication skills, a desire to provide excellent customer service and have a flair for administration and organisation? Apply Now Main...

Our giving team are expected to deliver the highest levels of service to those who choose to give with us, being the voice of Stewardship on the phones and by email, attending to our givers needs and helping them to give generously to the causes they care about. Working with our Giving Performance Manager, you will provide additional support to the team while our Head of Giving is on maternity leave. You’ll take responsibility for line managing our customer service agents (Giving Stewards) and ensure that we continue to maintain standards of service, track and resolve issues for those wanting to manage giving themselves from our online accounts, and handle escalating queries for resolution. Your care and coaching of our team, ownership of issues until resolution, and attention to detail will help us make every gift count. Main responsibilities To include, but not limited to: Customer Service Regular monitoring of the customer service performance of the team,...

Providing support to a boy age 12 with cerebral palsy. He attends a special school in conductive education. The position may involve driving. Hours of work are ad-hoc but will be mainly at the weekends. Please apply by sending cv with covering letter by email.