1 jobs found in Stoke-on-Trent

Apricus Resourcing are working with a Social Housing provider in relation to a Night Concierge Role with roles available in Stoke, Congleton & Macclesfield. Within your role you will provide a point of contact overnight and an on-site presence out of hours in their supported accommodation services ensuring the safety and security of the building tenants, residents and service users. Key Duties for the role: * To be responsible for safeguarding service users out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies * To promote compliance and adherence with license agreement and Behaviour Management policy * To be first contact for service users out of hours to signpost to appropriate support and act to manage or de-escalate incidents in a person-centred way to meet the needs of and ensure safety of individuals within the service in line with the Associations values. * To act as first point of contact for the on-call...