Role: Deputy Service Manager
Based: Westminster
Rate: £18ph PAYE or £23.50 UMB
Start Date: Immediately
Duration: Temporary ongoing
Hours: Full-time 35 hours per week, Monday – Friday 9.30-5 pm on-site each day
Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team.
Synopsis of duties:
Assist the senior service manager in the delivery and development of high-quality independent advocacy.
Managing staff teams to ensure effective advocacy is provided to clients.
Ensure casework management and quality policies are implemented.
Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children.
Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals.
Work in partnership with other agencies, including participation in the MARAC.
Deliver talks and presentations related to the work of the advocacy team.
Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted.
Take part in an out-of-hours on-call rota.
Oversee co-locations to ensure that multiagency partnerships are delivered effectively.
Developing and maintaining positive, collaborative working relationships with other staff.
Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge.
Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements:
Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse
Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse
Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector
Experience in managing and developing teams and individuals
Proven experience in safeguarding children and vulnerable adults
Experience of working in a residential setting/ refuge/women’s advice centre, or other relevant agency.
DBS dated within the last 12 months or on the update service
Available immediatelySupporting Futures Consulting acts as both an employer and an agency
