Domestic Abuse Safe Accommodation Team Leader – Cheshire West & ChesterWomen-only post (Section 7(2)(d) applies) Salary: £28,444 Hours: 32 per week Closing Date: When a suitable applicant is found
A leading charity in the North West is seeking a passionate and experienced Team Leader to oversee Domestic Abuse Safe Accommodation services across Cheshire West & Chester. The organisation supports vulnerable women, men, young parents, and families affected by domestic abuse, homelessness, and relationship breakdown. Their mission is to empower individuals, promote safety, and support long-term recovery.
About the RoleAs the Safe Accommodation Team Leader, you will coordinate and develop domestic abuse accommodation services, ensuring a trauma-informed, person-centred approach. You will work closely with the Operations Manager to deliver high-quality support, supervise staff, and maintain strong multi-agency partnerships.
This role includes responsibility for service delivery, case management oversight, risk assessment, reporting, and ensuring compliance with safeguarding and legislative requirements. You will also contribute to partnership meetings such as MARAC, VAWG forums, and homelessness networks.
Key Responsibilities
Lead and coordinate safe accommodation services across the contract area
Provide supervision, case audits, and support to staff and volunteers
Oversee referrals, enquiries, and 24/7 access to support
Maintain accurate client records, SMART plans, and risk management plans
Ensure effective multi?agency working and represent the service at local meetings
Monitor service outcomes, produce monthly reports, and support financial sustainability
Manage accommodation-related issues including risk, ASB, and tenancy-related processes
Support recruitment, induction, and development of staff
Promote client involvement and ensure services remain accessible and trauma-informed
Essential Experience & Knowledge
Supporting individuals affected by domestic abuse, sexual violence, or stalking
Strong understanding of trauma-informed practice
Experience of multi-agency working (e.g., MARAC)
Ability to conduct strengths, needs, and risk assessments (including DASH RIC)
Experience supervising, motivating, or managing staff
Knowledge of safeguarding, crisis accommodation, and community-based support
Understanding of welfare benefits, including no recourse to public funds
Strong crisis-resolution skills and commitment to diversity and inclusion
Good IT skills, including Microsoft Office
Desirable
Experience in supported accommodation or dispersed housing provision
Knowledge of criminal and civil proceedings relating to domestic abuse
Experience enabling client involvement
Requirements
Relevant qualification (Management, Housing, Domestic Abuse, Women’s Studies) at Level 5 or willingness to work towards it
Ability to travel across the North West
Access to a car with business insurance
Flexibility to work evenings, weekends, and participate in a 24/7 on?call rota
Valid DBS
Benefits
25 days annual leave (rising to 28) bank holidays (pro rata)
Auto-enrolment pension scheme
Employee health plan
Reduced gym membership
Bike-to-work and tech schemes
Christmas savings scheme
Flexi-time for non?rota posts
Free parking
Staff discounts
Bonus scheme for introducing new employees
Please call Helen on (phone number removed) or email: (url removed)
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
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