Help shape the future of a prestigious membership organisation…
This is a rare opportunity to step into a high-impact leadership role at a prestigious membership organisation at the forefront of its field.
We are looking for an exceptional Head of Membership & Engagement to drive growth, deepen engagement, and lead a modern, insight-driven approach to membership, communications, and professional education.
This is a role for someone who combines strategic thinking with hands-on delivery—and who thrives on building meaningful connections and is a great networker across a diverse and influential community.
You’ll play a pivotal role in shaping how the organisation engages its members, delivers value, and strengthens its position as a trusted and authoritative voice.
The Role
As a key member of the senior leadership team, you will lead the development and delivery of an ambitious membership and engagement strategy—ensuring continued growth, relevance, and impact.
You’ll oversee membership, communications, and education, bringing these areas together into a cohesive and compelling experience for members.
From driving recruitment and retention, to leading integrated campaigns and overseeing flagship events, your work will directly influence the organisation’s success and sustainability.
What You’ll Be Doing
* Lead membership growth and engagement – develop and deliver a strategy that attracts, retains, and inspires a diverse and evolving membership base
* Elevate the member experience – shape a compelling value proposition that resonates across career stages and professional groups
* Drive insight-led decision making – use data and analytics to identify opportunities, measure impact, and continuously improve
* Lead communications and brand – deliver a clear, consistent, and engaging voice across all channels
* Oversee education and events – ensure the delivery of high-quality conferences, webinars, and digital learning that meet professional needs
* Build strong relationships – act as an ambassador, engaging confidently with stakeholders, partners, and members across the sector
* Lead and inspire a team – develop a high-performing, collaborative culture within membership and communications functions
* Shape organisational strategy – contribute at senior level, influencing direction and driving innovation
About You
You’re a confident and credible leader with a strong track record in membership organisations, charities, or similar environments.
You bring energy, curiosity, and a clear sense of purpose—along with the ability to network and make meaningful connections.
You’ll likely have:
* Significant experience leading membership, engagement, communications, or marketing functions
* A proven ability to grow and retain engaged communities
* Strong commercial and strategic thinking, underpinned by data and insight
* Experience delivering integrated, multi-channel campaigns
* Excellent stakeholder management and influencing skills
* A collaborative leadership style, with experience developing and motivating teams
Experience within a professional body or regulated sector would be advantageous but is not essential.
This is a full-time role, that supports hybrid working (2 days a week in London based office) with excellent benefits.
Starting salary 55K
Apply now for immediate consideration
