Reconnect Worker

Reconnect Worker We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins. Position: Reconnect WorkerSalary: £11,177.20 per annumLocation: North Tyneside, with travel across the North EastHours: Part-time, 15 hours per weekContract: PermanentClosing date: 26 August 2026 About the role As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown. Working across schools, Nightstop placements and UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness. Key responsibilities include: Providing focused family support and mediation Managing a small caseload of young people and families Completing risk and needs assessments Developing structured support plans with measurable outcomes Supporting families to resolve conflict and rebuild stability Working with schools, local authorities, Nightstop hosts and other agencies Developing effective referral pathways Advocating for young people and families when safeguarding concerns arise Maintaining accurate case records and monitoring progress Following safeguarding, equality, health and safety and lone-working procedures Contributing to service development, peer learning and reflective practice The role requires independent travel and working from different locations across the North East. About you You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations. You will also have: Experience managing a caseload and working independently Experience completing risk assessments, needs assessments and support plans Strong relationship-building skills The ability to work collaboratively with external agencies Excellent organisation and case-recording skills A strong understanding of safeguarding and professional boundaries A commitment to strengths-based support A commitment to equality, diversity and inclusion You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required. Experience delivering family mediation and an understanding of youth homelessness would be advantageous. About the organisation The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future. Benefits include 26 days’ annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts. The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment. Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner. Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP