Deputy Outreach Manager
We are seeking an experienced Deputy Outreach Manager to help lead high-quality services supporting young people facing homelessness in North Tyneside.
Position: Deputy Outreach ManagerSalary: £32,606 per annumLocation: North TynesideHours: Full-time, 37.5 hours per weekContract: PermanentClosing date: 21 September 2026
About the role
We are looking for a confident and proactive Deputy Outreach Manager to help lead services supporting young people experiencing homelessness and other complex challenges.
Working alongside the service manager, you will support the day-to-day delivery of safe, effective and person-centred services, providing leadership to frontline teams and helping young people move towards safe and independent futures.
Key responsibilities include:
Supporting and supervising staff to deliver high-quality services
Ensuring effective safeguarding, risk assessment and support planning
Maintaining high standards of support for young people both in accommodation and within the community
Supporting effective housing management
Ensuring health and safety standards are maintained
Managing local project budgets
Building strong relationships with commissioners, stakeholders and delivery partners
Working collaboratively with internal teams to ensure the smooth running of services
Supporting service quality, compliance and continuous improvement
About you
You will have management or supervisory experience and a background in services supporting young people or others facing complex challenges.
You will understand safeguarding and risk management and have experience of making sound decisions in complex situations. Experience of risk assessments and support planning is also essential.
You will be a confident and collaborative leader, able to support and motivate colleagues while maintaining clear professional boundaries and consistently high standards.
Experience of Ofsted compliance would be advantageous, but is not essential.
Above all, you will share a commitment to equality, dignity and helping young people achieve positive and lasting change.
About the organisation
You will be joining an established national charity providing accommodation, prevention and support services to young people experiencing or at risk of homelessness.
The organisation is committed to helping young people build safer, more positive and independent futures, with a strong focus on safeguarding, inclusion and high-quality support.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Deputy Service Manager, Outreach Manager, Homelessness Services Manager, Supported Housing Manager, Deputy Project Manager, Team Leader, Senior Support Worker, Youth Homelessness Manager or Supported Accommodation Manager.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People