Office Experience & Facilities Manager

About Compassion UK

Compassion is a Christian child development charity that sees beyond poverty to the incredible potential God has placed in every child and family. Partnering with more than 8,900 local churches in 29 countries, we work to release children from poverty in Jesus’ name. You can read more about these principles and our history on our website.

About the role

As our Office Experience and Facilities Manager, you will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive. If you are passionate about hospitality, enjoy making things run smoothly, and are energised by leading people well, we would love you to apply.

Role information

📍 Location: Office‑based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT

🕒 Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 7:30 

How you’ll make an impact:

• Set a warm, professional, and hospitable tone for staff, volunteers, and visitors, making the office easy to navigate with clear information, helpful signage, and simple processes.
• Lead the day to day running of Compassion House, coordinating building services and supplier partnerships, and planning preventative maintenance.
• Uphold health, safety, and security by partnering with our Health and Safety Officer, leading audits and training, and responding calmly and decisively to incidents.
• Lead and develop the Office Experience team and volunteers through clear communication, coaching, and supportive direction.
• Oversee post room operations to ensure sponsorship correspondence and profiles are processed and redistributed on time.
• Steward budgets wisely, review supplier value and quality, and document decisions transparently.
• Be personally committed to the Christian faith. There is an occupational requirement for this role to be held by a practising Christian, in order to promote Compassion’s ethos and support others to experience, explore, and express the faith‑based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.
• For the full breakdown, please refer to the job description.

How to apply:

1.  Complete the application form here.
2.  Upload your updated CV/Resume.
3.  A note on applying: If this role excites you and you feel you could thrive here, we’d love to hear from you even if you don’t meet every requirement. We value potential, transferable skills, and a growth mindset.

We are committed to building a diverse and inclusive team and warmly welcome applicants from all backgrounds and experiences. Please note that we can only consider applicants who presently have the right to work in the UK, without the need of sponsorship!

Key Dates — Please Plan Ahead

• Apply by: 9:00 am, Monday 13 April 2026
• Shortlisting: 13 and 14 April 2026
• Interviews: In person, week commencing 20 April 2026

Please submit your application as early as possible.
Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date.  
It’s not uncommon for us to hold two rounds of interviews, depending on the role and the stage of the process.

🌟This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.

What we offer in return:

💙 Flexible and hybrid working. Work-life balance matters. We offer flexible arrangements with a minimum of 40% of hours based at Compassion House in Fleet, Hampshire for most office-based contracts.

💙 Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.

💙 Enhanced Pension scheme. 10% employer contribution to help you plan for the future.

💙 Private medical and dental cover. Comprehensive health support for you and your family.
💙 Income protection and life cover. Including 4x salary life insurance and group income protection.
💙 Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
💙 Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
💙 Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
💙 Electric car scheme. Salary sacrifice scheme to support sustainable travel.
💙 Time in lieu. Recognising your commitment and flexibility.
💙 Free parking at Compassion House
💙 Access to Compassion House gym. With shower facilities to support your wellbeing.
💙 Access to the Company Shop.
💙 Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
💙 Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
💙 Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
💙 Free tea, coffee and fruit in the office
💙 Hot-desking freedom. Sit where you want, when you want.
💙 Daily team prayers and devotionals. Time to reflect, worship and grow together.
💙 Compassion updates and worship events
💙 Smart casual dress code
💙 Learning and development opportunities. Grow your skills through training, mentoring and coaching.
💙 Recognition programmes. Including formal rewards, shout-outs, service awards and more.