04 Nov, 2026

Triage Community Keyworker

Job Description

Role:               Triage Community Keyworker Based:            Hertfordshire and Essex Rate:               £15.50ph PAYE or £20 umb Start Date:      ASAP Duration:       Temp ongoing Hours:            28 hours per week hybrid 1 day in office in a centre in Herts or Essex and 3 days from home Our client, a specialist charity, is looking for a Triage Community Keyworker to join their team. Working with women involved in the Criminal Justice System. Synopsis of duties: Book initial assessments by telephone or email in a timely manner, in line with contractual targets Complete initial assessments of risk and need, providing one-to-one advocacy, support and advice across all nine rehabilitative pathways to women on probation, including those serving community sentences and being released from custody Maintain accurate contractual data relating to initial assessments Report completed initial assessments to the Service Manager for Keyworker allocation Provide prison in-reach support via video call, telephone and face-to-face appointments during the 12 weeks prior to release, helping women prepare for release and meeting them at the prison gate where required Develop and regularly review individual support plans covering all nine pathways of need Attend probation offices across the region, build positive working relationships with National Probation Service staff, promote available services and encourage referrals Contribute to the development and maintenance of local service directories, including details of organisations, key contacts, services and eligibility criteria Ensure compliance with contractual obligations, including the timely upload of records to the Ministry of Justice portal and accurate case recording Maintain up-to-date knowledge of relevant legislation, policies, procedures, research and best practice Participate in supervision, training and meetings as required Contribute to service development in line with agreed plansEssential Requirements An in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the Criminal Justice System. Thorough understanding of violence against women and girls and its links to women in the criminal justice system Experience of managing a caseload Significant experience of working with women experiencing issues related to offending (e.g. homelessness, substance misuse, domestic violence, mental health or other relevant work area) preferably within criminal justice setting. Enhanced Adult and Child DBS on the update service or dated within the last 12 months MUST HAVE EL1 VETTING (PRISON AND POLICE) AND WORKING IN A ROLE THAT REQUIRES VETTING WITHIN THE PAST 6 MONTHS Supporting Futures Consulting acts as both an employer and an agency

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