Support Worker - Women's Complex Needs Service
Contract: Full-Time, Permanent
Salary: £28,860 based on full-time
Location: Rydal Road, London, SW16 1QF
Department: MTVH Support
Make a Real Difference to Women's Lives
Are you passionate about empowering women to rebuild their lives and achieve greater independence? Do you have the compassion, resilience and commitment to support individuals facing some of life's most complex challenges?
At MTVH, we're looking for a dedicated Support Worker to join our Women's Complex Needs Service, providing life-changing support to women experiencing multiple disadvantage, including homelessness, mental health challenges, substance misuse, trauma, domestic abuse, offending behaviour and social exclusion.
About the Role
As a Support Worker, you'll play a vital role in helping women move forward with confidence, independence and hope. Working within a trauma-informed and strengths-based environment, you'll build trusting relationships and provide practical and emotional support tailored to each individual's needs.
You'll act as a Key Worker, supporting customers to:
Achieve their personal goals and aspirations
Maintain their accommodation and sustain their tenancy
Develop independent living skills
Access health, mental health, substance misuse, education, training and employment services
Improve their wellbeing and social inclusion
Build positive relationships and stronger community connectionsWhat We're Looking For
We're seeking someone who is:
Compassionate, empathetic and non-judgemental
Passionate about supporting vulnerable women
Resilient and confident managing challenging situations
Committed to safeguarding and promoting wellbeing
A strong team player with excellent communication skills
Experienced in supporting vulnerable adults with complex needs, or able to demonstrate transferable experience from housing, social care, support work or related sectorsWhy Join Us?
This is an opportunity to be part of a service that makes a genuine difference every day. You'll join a supportive team committed to helping women overcome barriers, develop independence and create brighter futures. You'll work within an organisation that values Care, Dare, Collaborate and Own, ensuring both customers and colleagues are supported to thrive.
Genuine Occupational Requirement
Due to the nature of this service and the needs of the women we support, this post is open to female applicants only under the provisions of Schedule 9, Part 1 of the Equality Act 2010, as being female is deemed to be a Genuine Occupational Requirement for this role.
Important Information
Enhanced DBS check required.
The role operates on a rota basis and includes evenings, weekends and bank holidays.
Based in London. If you're looking for a rewarding role where you can make a lasting impact on the lives of women with complex needs, we'd love to hear from you.
Apply today and help women build safer, stronger and more independent futures.
Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England.
Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable.
MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives.
In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging.
These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day.
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
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